Your membership has just got smarter

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What's changed

From flat and static to personalised and intuitive

A new platform, developed based on member experience and feedback.

Your membership is still people-first and built on relationships.

But now AI supports us in bringing it to life, putting the right people, resources and solutions in front of you when you need them.

Before

Same for everyone

A static platform where you had to know what to look for and where to find it.

Now

Built around your business

An intelligent, personalised experience. The right answer finds you, not the other way around.

In your control

You decide how hard AI works

Not intrusive. Members choose how much they lean on the AI, it's there to support, not take over.

Your AI advisor

Bob is our problem-solving AI advisor, built into your membership from day one.

During set-up, Bob works with you to understand where your business is today and where you want to take it.

The more you use the platform, the smarter Bob gets and the more relevant your experience becomes.

Questions answered

Things members are asking

  • Prosper², powered by ConnexOS, is the next step of your Prosper membership platform. It’s a smarter, more intuitive experience that helps connect you with the right people, events, services and opportunities based on your business needs.

    The heart of Prosper remains the same. We’re still a people-first membership built on trusted relationships. The new technology simply helps us deliver a more personalised experience.

    Enhanced Business and Personal Profiles 

    Business and Personal Profiles are now central to your ConnexOS experience. 

    They help Prosper understand: 

    • Your business goals  
    • Current challenges  
    • Interests  
    • Expertise  
    • Business Needs and Leads  
    • Opportunities you’re looking for  

    This information enables Bob to personalise recommendations across Benefits, Marketplace and Events, while also helping other members discover you if you choose to publish your profile. 

  • Location  Area  Purpose 
    Top left  Business Points & Personal Points balances  View your current Business and Personal Points balances. Clicking either balance takes you directly to the relevant Points section. 
    Top right  Bob-AI  Access your personal AI assistant for recommendations and support across the platform. 
      Networking  View your conversations with other members and access community groups you’ve joined or been invited to. 
      Cart  Review and manage benefits, services, event registrations, and Business Points you’ve added before checkout. 
      Notifications  Access updates and important notifications from across the platform. 
    Left navigation  Homepage  Your personalised starting point, including Bob’s proactive recommendations. 
      Business Club  Access the Member Directory, Marketplace, and Events. 
      Benefits  Explore the benefits included with your Prosper membership, including Privilege Plus. 
      Business Intelligence  Access business intelligence resources and insights (available to Black members only). 
      Business Points  Purchase, send, and manage your Business Points and loyalty programme. 
      Personal Points  View and manage your Prosper Member Rewards. 
      Member Introductions  Manage introductions and commissions (available to Prosper Introducers only). 
      Member Referral  Refer new members and track your referrals. 
      Business Profile  Manage your business information, team, billing, and activity history. 
      Personal Profile  Manage your personal information and personalisation preferences. 
      More (Ellipsis)  Access Contact Us, FAQs, Settings, Support, and Logout. 

  • We’ve developed the new platform based on member feedback.

    Many members told us they weren’t always confident about which events to attend or how to get the most value from their membership. Prosper² has been designed to make discovering relevant opportunities easier and to help you solve your business challenges more quickly.

  • ConnexOS introduces two new member roles, making it easier to involve the right people in managing your Prosper membership. 

    You’ll find these roles within your Business Profile, under the Team tab. 

    From here, you can view the directors and colleagues already associated with your business, as well as invite additional users to join your ConnexOS workspace.

    Member Representatives represent the business within the Prosper community and are typically directors, owners or shareholders who actively participate in networking, events and other member activities. 

    Member Administrators are intended for colleagues who help manage your Prosper membership operationally. They can assist with managing day-to-day platform activities on behalf of the business. 

  • No. Your membership, benefits and Relationship Manager remain the same.

    What’s changing is the technology behind your membership, making it easier to discover the people, resources and solutions most relevant to your business.

  • No.

    Your membership information, profile, history, points and data will all transfer across automatically.

  • You’ll log into the same platform URL you already use.

    Instead of using a password, you’ll enter your username and receive a secure Magic Link via email to access your account moving forward.

  • Prosper² offers a more personalised membership experience by helping you discover:

    The most relevant benefits
    Events that match your interests
    Recommended services
    Opportunities within the Prosper² community
    Relevant business connections
    Tailored resources based on your business goals

    Instead of searching through everything yourself, the platform helps bring the most relevant opportunities to you.

  • Bob is your Prosper² AI advisor.

    During your onboarding, Bob learns about your business, your goals and the challenges you’re facing.

    Bob has been designed to help you get more value from your Prosper membership by making it easier to discover relevant opportunities across the platform. 

    Rather than making decisions for you, Bob supports your decision-making by highlighting opportunities that may be most relevant to your business, while leaving you in full control of how you explore ConnexOS. 

  • Bob builds an understanding of your business using information you’ve chosen to share and your engagement with ConnexOS, including: 

    • Your Business Profile  
    • Your Personal Profile  
    • Your activity across the platform  
    • Benefits, services, events, and members you’ve explored  
    • Your interactions with Bob  

  • No. 

    Bob is designed to reduce the time spent searching and help surface opportunities that are likely to be most relevant to you. 

    You remain in full control of your ConnexOS experience and can always browse every benefit, Marketplace service, event and member listing directly through the platform whenever you choose. Bob complements your exploration—it never replaces it. 

  • Yes.

    Prosper² has been built on trust. Your information is handled securely and is used to personalise your membership experience. You can view of full Terms and Conditions for more information.

  • Yes.

    Your Rewards programme continues as normal, including earning points and redeeming them through your Prosper² Rewards Prepaid Mastercard.

  • Absolutely.

    Prosper² enhances your membership experience but doesn’t replace the support of your Relationship Manager. AI helps make recommendations, while our team continues to provide the personal relationships and expertise we are known for.